TABLE OF CONTENTS
1. INCLEMENT WEATHER / RAIN CHECKS
2. TEE-TIME CANCELLATION POLICY
3. PACE OF PLAY POLICY
4. GOLF COURSE DRESS CODE
5. FROST DELAY PROCEDURE
6. USE OF CELL PHONES
7.ERRANT SHOTS
8. GENERAL CLUBHOUSE POLICIES
9. COURSE CARE
10. HOLE-IN-ONE
11. COURSE PLAY PROTOCOL
12. MUSIC ON THE GOLF COURSE
13. GENERAL CLUBHOUSE POLICIES
1. INCLEMENT WEATHER / RAIN CHECKS
Shannon Lake Golf Course does not possess an inclement weather warning or detection system. Golfers are advised that they play at their own risk and we are under no obligation to warn, retrieve, and/or remove anyone from the golf course due to inclement weather, including the potential for lightning. The golf shop will blow a warning horn when there is an obvious safety concern.
Golfers may suspend their round at any time upon their own determination of the dangers of existing, impending, or threatened inclement weather and golfers may be eligible for a rain check. Neither Westside Country Club Estates, its shareholders and directors, nor Shannon Lake Golf Course are responsible for injuries or damages from inclement weather.
Rain checks will be offered at the discretion of the golf shop for green fees and power cart rentals due to the following conditions;
Raincheck policy is based on a pro-rated dollar credit towards green fees and/or cart rentals on a subsequent visit during the current golf season.
2. TEE-TIME CANCELLATION POLICY
Cancellations and changes to tee-times should be done at least 24 hours in advance of play. We appreciate emergencies can arise and will accept edits and cancellations right up to one hour prior to your tee-time. If no advance notice is received by the golf shop regarding changes to your tee-time, service fees may be imposed;
3. PACE OF PLAY POLICY
At the Shannon Lake Golf Club, all golfers are responsible for completing their round of golf in 4 hours and 10 minutes throughout the day. (4 hours for the first two hours of play each day)
4. GOLF COURSE DRESS CODE
The interpretation and/or any decision on dress regulations will be at the discretion of the Shannon Lake management team. We encourage “proper golf attire” at all times.
5. FROST DELAY PROCEDURE
The Shannon Lake Golf Club implemented a new frost delay procedure in the fall of 2020. If frost delays the start of play on any given day, we will do the following;
6. USE OF CELL PHONES
7. ERRANT SHOTS (PROPERTY DAMAGE)
Unfortunately, accidents happen on the golf course. The prevalent understanding within the golfing community and at Shannon Lake is that the golfer who hits an errant shot is ultimately responsible for all damage their ball may cause.
Ideally, the golfer who hit the errant shot will be able to coordinate cost recovery with the affected party and they can come to a mutual agreement. If this is not possible, the golf shop will assist in the following way;
a. staff will make every attempt to identify the golfer and coordinate the transfer of contact information for all parties involved
b. if damage occurs to property or a vehicle NOT on Shannon Lake property, the golf course assumes no responsibility or liability
c. if damage occurs to a motor vehicle parked on Shannon Lake property
i. a staff member will do a visual inspection of the vehicle to confirm the damage
ii. give the customer contact information for the General Manager and inform him/her that the course will pay up to $250 towards the deductible for the damage to the car
iii. the customer must have the car repaired before any payment is made towards the deductible
Please note there is an incident insurance program included with your Golf Canada membership that assists if an errant shot causes property damage. Visit www.golfcanada.ca for more information.
8. POWER CARTS
9. CARE OF THE GOLF COURSE
10. HOLE-IN-ONE
11. COURSE PLAY PROTOCOL
12. MUSIC ON THE GOLF COURSE
13. GENERAL CLUBHOUSE POLICIES
All customers of the Shannon Lake Golf Club and Courses Restaurant agree to conduct themselves in a respectful and appropriate manner. There are a number of specific policies we have put in place to help us achieve this goal.
No guest is allowed to;
Unruly behavior is unacceptable and any guest found to be in breach of any of our policies may be asked to leave the property. In extreme cases, customers may be barred from the facility.